Cookie Policy

What Are Cookies

Cookies are small text files that are placed on your device — computer, tablet, or mobile phone — when you visit a website. They are widely used to make websites work efficiently and to provide information to the website owner.

Cookies do not contain any information that personally identifies you, but personal information that we store about you may be linked to the information stored in and obtained from cookies. You can find more information about cookies at allaboutcookies.org.

How We Use Cookies

ISOBiotech uses cookies for a number of different purposes. We use them to:

• Remember your preferences and settings so you don't have to re-enter them each time you visit
• Keep you signed in to your account during your session
• Maintain your shopping cart contents between visits
• Understand how visitors use our website so we can improve it
• Measure the effectiveness of our content and pages
• Ensure the security of your browsing session

We do not use cookies to collect sensitive personal information, and we do not sell cookie data to any third parties.

Types of Cookies We Use

The table below explains the different categories of cookies used on our website and what each one does.

Third-Party Cookies

Some cookies on our website are set by third-party services that appear on our pages. We do not control these cookies and they are subject to the privacy policies of the relevant third parties. The main third-party services that may set cookies on our site include:

• Google Analytics — used to collect anonymised usage statistics about how visitors use our website. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.
• Stripe / PayPal — our payment processors may set cookies to facilitate secure payment processing and fraud prevention during checkout.
• Wordfence — our website security plugin sets cookies to help identify and block malicious traffic.

We recommend reviewing the privacy and cookie policies of these third-party services directly if you have concerns about how they handle your data.

Managing Cookies

You have the right to decide whether to accept or reject non-essential cookies. You can manage your cookie preferences in the following ways:

Browser settings — Most web browsers allow you to control cookies through their settings preferences. You can set your browser to refuse all cookies, accept only certain cookies, or notify you when a cookie is being set. Please note that if you disable cookies, some features of our website may not function correctly, including the shopping cart and checkout process.

Here are links to cookie management instructions for the most common browsers:

• Google Chrome
• Mozilla Firefox
• Apple Safari
• Microsoft Edge

Policy Updates

We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our business practices. When we make significant changes, we will update the "Last updated" date at the top of this page.

We encourage you to review this policy periodically to stay informed about how we use cookies. Your continued use of our website after any changes constitutes your acceptance of the updated Cookie Policy.

Contact Us

If you have any questions about our use of cookies or this Cookie Policy, please contact us:

• General enquiries: info@isobiotech.com.au
• Postal address: P.O. Box 922, Toowong DC, Brisbane QLD 4066, Australia

You may also wish to review our Privacy Policy and Terms and Conditions for more information about how we handle your personal data.